As a host we strongly suggest that if you have confirmed a booking you should avoid making a cancellation at any point.
At TravelStaytion we pride ourselves on delivering a quality, stress-free service and experience, but we can’t do that without your support. We would like all our hosts to understand our customers’ needs come first – cancelling on a reservation can have a negative correlation on any future bookings.
We strongly advise you to avoid cancelling on a guest. If it's not possible to avoid the cancellation for reasons beyond your control, please contact the TravelStaytion team on: +44 (0)20 3624 0359 from 9:00AM to 9:00PM Monday to Wednesday, and from 9:30AM to 7:30PM Thursday to Friday (CET). Alternatively you can contact us via email: firstname.lastname@example.org
TravelStaytion is able to charge you a penalty of up to 15% of the booking for a cancelled reservation without a justifiable cause, or in last minute cases you might be required to pay relocation costs.